FAQ
What people ask us most
Do I need to provide water or power?
For a wash or a regular detail, no. We bring our own water tank and our own generator, so you don't have to lend us a hose or an outlet. On longer jobs — a ceramic coating, for example — access to a tap does help. If that's not possible, no problem: we go refill nearby and come back. That's why we can work at apartments, office parking lots and houses with no outside tap.
Which areas do you cover?
Reston, Herndon, Sterling, Cascades, Leesburg, Ashburn, Fairfax, Chantilly, Great Falls and Aldie. If you're nearby and don't see your town on the list, call us at 571-244-7396 and we'll work it out.
Can you work in my building's or my office's parking lot?
Yes, as long as your building allows it — check with management before the appointment. We need nothing from the property: no water, no outlet, no hose. Just one parking space and room to pull the truck in.
Do you need the car key?
You don't have to stay, but we do need the key. Sometimes the car has to be moved into the shade — in direct sun the products dry too fast and the finish suffers — and if the job includes the interior we have to get in. For an exterior-only wash it's often not needed. We sort that out when you book.
When can you come?
Monday to Friday we take a single appointment per day, starting at 8 AM. Saturdays and Sundays we work from 8 AM to 7 PM. The long jobs —interior + exterior detail, paint correction and ceramic coatings— only fit on weekends.
How do I pay?
No deposit and no card on file. You pay when the work is finished and you've seen it.
Cancellation Policy
At Ultimate Cars Detailing LLC we value your time and ours. We block out several hours of our day exclusively for your vehicle, so we ask for at least 24 hours' notice if you need to cancel or move your appointment.
We charge nothing when you book and we don't keep your card on file: you pay when the service is done, once you've seen the result.
If you need to cancel or reschedule, text or call us at 571-244-7396 and we'll take care of it. All we ask is that you don't leave us waiting: we show up with the full setup, and no one else can take that slot.
Thank you for helping us keep our service punctual, organized and of the highest quality.
Can't find your question?
Call or text us at 571-244-7396.